Social MediaMirna Bard

A Quick Tutorial to Help You Navigate the New Facebook Interface
Posted Nov 15th, 2011 By Mirna Bard in Facebook, Social Networking With | No Comments

If you’ve logged into Facebook in the past few weeks, you’ve probably noticed that it looks different. Dramatically different. So how are you supposed to navigate through your favorite social media website with these newly integrated features?

To better understand the new Facebook and continue to connect with friends in social media, here is a quick tutorial that you can use to navigate through the changes:

1. Understand the new Newsfeed. With the major changes made to the Facebook newsfeed recently, users have been complaining that they want their old newsfeed back. Most recently, Facebook has decided to come to a compromise. They’ve made a small change in the newsfeed to let users check out recent stories in reverse chronological order, just like in the old days of Facebook. The good news for Facebook users is that Facebook is listening to your feedback and will take action if enough people are unhappy. Facebook will now have a new drop-down menu for the newsfeed with either Recent Stories or Highlighted Stories first – user’s choice.

2. Get acquainted with the Ticker. At the right side of the page, you will now find a real-time Ticker that tells you exactly what friends are doing, similar to the real-time updates on Twitter. This real-time Ticker is a live feed of all Facebook activity in your group of friends. All you have to do is click on any post in the Ticker to see activity and comment – without ever leaving your home page. If you find this annoying, you are not alone. Many Facebook users feel that the new Ticker makes the page too busy and distracting. But it also provides you with the opportunity to stay connected to all activities that your friends engage in every second of the day.

3. Use the Subscribe Button. If you are like most of the world, you have quite a few Facebook friends that you would rather not hear from on your newsfeed. Maybe they talk too much about themselves, maybe they shamelessly promote their business, or maybe they post a picture after picture of their baby. Whatever the reason, using the new Subscribe button will let you determine how much information you want to see from a specific friend. You can use this Subscribe button to weed out friends you don’t want to hear from as often and keep tabs on close friends in the newsfeed.

4. Change your friend settings. If you are going to send a friend request to a new friend, hover over the Friend Button on their profile first. This will give you options to add someone as a Close Friend or Acquaintance, determining how many of their posts that you will see in your feed.

Guess Author: Joel Newman is a freelance writer experienced in Internet marketing and social media marketing. For more information on top registry cleaners to speed up your PC, you can visit Joel Newman’s Registry Repair website.
Astonishing U.S. Social Media Usage Statistics – Are Americans Social?
Posted Aug 16th, 2011 By Mirna Bard in Social Media, Social Networking With | 4 Comments

I wanted to share this amazing infographic about social media usage in the United States. Check out these astounding stats, share away, and leave your comments below.

Source: AgentGenius is a rapidly growing real estate social media, tech, news, and opinion site built and designed by and for the on-the-go agent. Their mission is to be a positive force in the industry, led by people inside of real estate. They aim to keep you up to date on trends that we study closely in order to forecast what’s next on the horizon.

What do you think of these astonishing stats? Please leave your comments below.
Should You Follow Your Favorite Brands on Social Media Platforms?
Posted Aug 1st, 2011 By Mirna Bard in Social Media With | 3 Comments

Social media marketing is a booming trend, so it’s no wonder that it’s easier than ever to find all of your favorite brands on popular websites like Twitter and Facebook. Businesses of all sizes are relying on social media to improve customer communication since social networking is much more efficient and cost effective than communicating via the telephone or e-mail.

If you’re a customer that has a concern, question, or a comment, you can reach out to the majority of brands through social media in a matter of seconds. On top of that, since brands are relying on social media for marketing purposes, many top businesses are giving their customers rewards for following them on Twitter or liking them on Facebook.

Here are a few top benefits you can receive from following your favorite brands in social media:

1. You can be heard. Rather than sending an e-mail to a business or even participating in a survey, you can post your comment or tweet a response in just a few seconds. Since most businesses are new to the social media plunge, it’s likely that you’ll receive a response within a few hours or even a day to your question or concern.

On top of that, since Twitter is a public website, a business won’t want other customers to see a public customer concern that hasn’t been dealt with. If you’re posting on a public social media website, a business is much more likely to respond to you than if you just send an e-mail.

2. You can find out about special deals and contests. Brands are more excited than ever to use social media to promote specials, giveaways, and contests. Even mega brands like Verizon have leaned heavily on social media by using hashtags on Twitter to promote a series of giveaways to drum up sales from new customers.

If you have a favorite brand, it literally pays to stay in the know and use social media to take advantage of discount offers you can’t find anywhere else.

3. You can eliminate confusion. If you’re confused about a company’s new product or how to take advantage of a coupon, you can post a question on Facebook to receive a near immediate response. This is much more effective than visiting forums with answers from other Internet users.

Why rely on another customer’s speculation or perspective when you can go to the horse’s mouth and get your answer directly from the brand through social media? Even better, you won’t have to worry about staying on hold with a company for minutes on end to get the help you need.

4. You can become part of the bigger picture. Starbucks is one of the leading brands in social media, and they have taken the next step by introducing the forum My Starbucks Idea. The amazing thing about this forum is that customers are allowed to post their ideas and suggestions, and Starbucks actually listens.

This is a brilliant strategy on behalf of Starbucks. Customers everywhere are impressed that they are being heard by a large corporation, and Starbucks is getting great ideas for free that they can use for product development.

Guest Author: Bethany Ramos is an expert in Internet marketing and social media marketing, and she also co-owns her own e-commerce website, The Coffee Bump.
Is Google + Competing with Facebook?
Posted Jul 25th, 2011 By Mirna Bard in Google With | 4 Comments

Hands-down, Google is the most popular website on earth. Yet they seem to be worried about their stiff competition coming in at a close second – none other than Facebook.

This is precisely why Google has decided to introduce their own social network as Google +. Google has tried to make a number of different social media channels over the years, like Google Buzz and Google Wave. Yet nothing has caught on so far…

But now we can consider Google + for a second. Google + makes no bones about the fact that it is supposed to be just like Facebook with a few enhancements. Maybe we could call it “Facebook with a facelift”? Instead of opening up Google + to the public, Google has decided to create a little bit of buzz, so to speak.

Upon its introduction, you can’t sign up directly for Google + just yet. Initially, you have to be invited by someone else who is a member in the beta stage of this social network. But even with this type of exclusive appeal, Google + has managed to gather 10 million members as of July 2011. This is nowhere near the mega benchmark set by Facebook at 750 million members, but it seems to be off to a strong start.

Google + versus Facebook

At first glance, Google + looks like a copycat of Facebook. You can post your thoughts and updates, just like you can to the Facebook wall. There is also something called a Stream, which is exactly like the Newsfeed on Facebook. And to compete with the “Like” button on Facebook, Google + offers a +1 button so that you can show that you are a fan of a post, picture, video, or what have you.

But the big, shiny difference between the two is that Google + has a little something called Circles.

If you’ve ever had the thought when using Facebook that you’d love to say something a little more inappropriate, a little more private, or a little wackier than what you would share with all of your friends, Circles may be the answer. You can create circles of friends, family, acquaintances, and following, which is similar to Twitter. You can also create your own circles with specific members, like Grandparents or College Friends, where you can share private jokes or special stories to your heart’s content without boring everyone else on your Stream.

And when you decide to share something, you are able to specify which circle that it is sent to. Of course, you can choose to send the information to all of your circles or just one to keep a bit of news private. This minimizes much of the fuss surrounding social media, like teachers getting fired for posting pictures of a drunken party or saying something inappropriate. If you want to post something that you don’t want your boss to see, then don’t post it to a public circle, plain and simple.

Although this may be a subtle difference between Google + and Facebook, only time will tell how the Circles feature attracts users to this new social network.

Guest Author: Bethany Ramos is an expert in Internet marketing and social media marketing, and she also co-owns her own e-commerce website, The Coffee Bump.
Retailers Use Mobile Marketing to Attract More Customers
Posted Jul 21st, 2011 By Mirna Bard in Mobile With | 2 Comments
As a customer, you’ve probably experienced the benefits of mobile marketing to give you discounts, specials, and freebies from your favorite brand. Right? Well, as a business owner, you can use this same type of hands-on mobile marketing to reach customers more effectively than ever before.

Even the most popular fast food chains like Subway, Pizza Hut, Burger King, and Wendy’s started marketing to customers with text marketing, iPhone apps, and mobile coupons just a few years ago. Many of these mobile apps will allow a customer to place an order online and pick up their food moments later. Simply brilliant.

Even large retailers like Target, Wal-Mart, and Best Buy stay connected with customers via text for holiday specials and discounts and have introduced iPhone apps to give customers more options. Instead of visiting the official website, customers can read reviews, order products, and create a gift list directly through their mobile phone.

As a business owner, you can take your mobile marketing campaign beyond just the standard text message. You can get creative with the following ideas:
- Mobile Payments: Starbucks recently introduced Starbucks Card Mobile payments available at more than 1000 Safeway locations via the Android App. Customers can load up their Starbucks card on their mobile phone and use their phone to pay for their coffee at their convenience. This means that Starbucks mobile payment is now available on 90% of all smartphones to make it virtually impossible for a customer not to connect with Starbucks through their mobile device. (more…)