Tag : email campaigns

  • 5 Reasons Why Your Emails Aren’t Opened (And how to fix it)

    Posted Jan 25th, 2011 By in Email Marketing With | No Comments

    Imagine this: You sent an email to your entire list to generate sales for an end-of-the-month push. Later you check your reports and see that your open rate were abysmal. What a blow! Not only did you fail to generate sales, a bunch of contacts unsubscribed from your list.

    There are a few reasons why this may have happened, but here are the four most likely reasons along with advice for how you can fix it.

    You send junk

    Would you sending the stuff you send to your list to your friends and family? If not, think about a different way to touch base with your contacts and provide something of relevance. Not sure if you send junk? If your email message is “useful,” it’s resourceful and people want to save and archive it. If your message is “interesting” it’s funny, relevant and usually good for forwarding to their contacts. If your message is neither interesting or useful … it’s junk.

    You use unoriginal, boring subject lines

    People are tired of receiving the same emails with the same boring subject lines. They get it. Really, that’s why they don’t bother reading them. Be imaginative and creative and make people think when they read your subject line.

    You are still emailing customers from 1998

    Do you use the same email address for everything? Probably not. Chances are, you have a primary address for friends and family and a secondary address for commercial offers. Your contacts are the same way, and are probably using their secondary address with you.

    Email permission tends to expire in about 10 months – so the more opportunities to confirm and re-confirm their interest (beyond an opt-out link), the better. To fix this, consider using an alternative follow-up campaign (phone/direct mail) to have people update their contact information and re-opt-in to your marketing. Disciplined email marketing pays off when you have a truly engaged, interested and hungry list – and you can really cater to the people who matter.

    You send just like the rest of ‘em

    We all get our nighttime to morning email flood. I admit, sometimes I just use my Delete key more liberally during those hours and my reply button during the daytime. To fix this, try mixing up and allowing people to choose if they want your message in the morning, in the evening or mid-day.

    You emailed to your entire list

    Not every subscriber is interested in everything you have to offer. Slice and dice your email list into relevant, targeted groups and send to those groups of users where the message is attractive, engaging and relevant.

    Not everyone’s open rates will always improve. It’s fact. However, the more you pay close attention to the result of your emails and more importantly, your recipients’ expectations and satisfaction – the more your email open rates will rise with your fine-tuning.

    To learn more about email marketing best practices, download a free report about Email Marketing 2.0.

  • 5 Effective Tips for Avoiding the Email Spam Can

    Posted Sep 6th, 2010 By in Business, Content Marketing, Email Marketing With | 2 Comments

    Email marketing is an incredibly popular marketing strategy–and for good reason. It works! Unfortunately, tougher SPAM filters mean more and more valid messages are winding up in SPAM folders.

    Would you like to guarantee YOUR email campaigns are delivered to the in-box where they belong? Then you absolutely MUST implement these best practices. Because an email in the spam-can is a waste of your precious time and money.

    1. Provide Valuable Content

    Make sure all of your emails are relevant to your contacts. Send you customer and prospects an invitation, a tip or trick of the trade, a coupon, a friendly note, or an offer. Just make sure it’s something they’ll want to receive from you.

    2. DON’T Buy or Rent Lists

    Doing so almost guarantees you’ll be spamming people. Did you collect the names? Did the people ask you for information? Nope? Then it’s SPAM!

    “But where do I get names from?” you might ask. Well, start with what you’ve got, ask for referrals, put banners on sites, use pay-per-click-ads, get people to post about you, use lead generation tools, and use social networking. May sound like a slow start…buy boy does it beat paying fines for breaking SPAM rules.

    3. Double Opt-in Your Contacts

    That basically guarantees you have permission to market to them. Double opting-in requires your contacts to confirm their contact information BEFORE you start you email marketing campaigns. It’s an extra step, and yes, you will lose some of your potential leads. But the odds of being considered a “spammer” go way down!

    4. Clean Your Contact List Every 6-12 Months

    This means you take every contact that you haven’t engaged with somehow – no downloads, no requests, no new opt-ins – and do one of two things. Either delete them from the list or send an email that asks them to confirm their continued interest.

    5. Know the CAN-SPAM Guidelines

    The rules about SPAM regulate your header content, your subject line information, your opt-out requirements, and how you identify yourself. Know the rules so you can keep your money in your pocket.

    For more information about improving your email marketing practices, download a free guide about Email Marketing 2.0.

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