Tag : communication

  • Brand-What the Heck is That?

    Posted Jul 12th, 2010 By in Branding, Business With | 3 Comments

    Many people use the word brand quite loosely. So let’s define what a brand is? For many people, a brand is just a logo with a unique identity and nothing else.

    So let’s define what exactly a brand is and how we can use it to position ourselves in this crowded marketplace.

    I was once talking to a brand expert and she said “Several decades ago, perhaps even centuries ago, if people wanted to buy flowers, they would just buy it from a vendor on the street. People were mostly commodity shoppers.”

    Today, the market place is so crowded that almost everybody sells a similar commodity. How do you differentiate one from the other? It could be the exact same product but they could differ in quality and performance. So, now enter brands.

    A brand to me is a reputation and also a personality. People buy based on reputation. If two people went to raise capital in the market one was Warren Buffet and the other was XYZ, most people would invest in Warren Buffet because Warren has built a reputation of being a wise businessman with a great track record in building multi-billion dollar companies. And, nobody has any idea who XYZ is. (more…)

  • 6 Essential Mindset Shifts for Social Media Success

    Posted May 19th, 2010 By in Business, Social Media, Social Networking With | 10 Comments

    Some businesses do now understand that adopting social media means changing their mindset on how they do business; however, I am surprised to see how many are still not aware what type of shift needs to take place, or are not willing to make the changes needed to succeed.

    On a daily basis, I hear many excuses from CEO’s and businesses owners on why they don’t want to use social media — “It is too time-consuming; we don’t have the resources; we don’t understand how it’s supposed to help the business; social media is for teens and techies; we don’t enjoy it; we have no idea where to start.”  Do these sound familiar?

    CEO’s and business owners must understand the philosophy which drives social media.  It is essential to first adopt the social media mindset by recognizing that the rules of marketing, advertising, public relations, and communication have changed.  It is also necessary to be open-minded and make changes in the way you communicate with customers because the social media revolution will not be going away. mind-set

    When deciding to incorporate social media in your business, using social media tools should be the last thing you think about (See the Looking Beyond Social Media Hype post).  In order to experience maximum benefit from social media, the process begins with a complete mindset shift.

    Here are the six essential mindset shifts that need to happen before a business participates in any form of social media: (more…)

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