Tag : apps

  • Retailers Use Mobile Marketing to Attract More Customers

    Posted Jul 21st, 2011 By in Mobile With | 2 Comments

    As a customer, you’ve probably experienced the benefits of mobile marketing to give you discounts, specials, and freebies from your favorite brand. Right? Well, as a business owner, you can use this same type of hands-on mobile marketing to reach customers more effectively than ever before.

    Even the most popular fast food chains like Subway, Pizza Hut, Burger King, and Wendy’s started marketing to customers with text marketing, iPhone apps, and mobile coupons just a few years ago. Many of these mobile apps will allow a customer to place an order online and pick up their food moments later. Simply brilliant.

    Even large retailers like Target, Wal-Mart, and Best Buy stay connected with customers via text for holiday specials and discounts and have introduced iPhone apps to give customers more options. Instead of visiting the official website, customers can read reviews, order products, and create a gift list directly through their mobile phone.

    As a business owner, you can take your mobile marketing campaign beyond just the standard text message. You can get creative with the following ideas:

    • Mobile Payments: Starbucks recently introduced Starbucks Card Mobile payments available at more than 1000 Safeway locations via the Android App. Customers can load up their Starbucks card on their mobile phone and use their phone to pay for their coffee at their convenience. This means that Starbucks mobile payment is now available on 90% of all smartphones to make it virtually impossible for a customer not to connect with Starbucks through their mobile device. (more…)

  • Mobile Marketing Trend: Texting Is Mainstream

    Posted Jul 13th, 2011 By in Mobile With | 1 Comment

    If you’re a small business owner who already uses text message marketing, then you’re on the right track. But it’s still important to stay up-to-date with the latest mobile marketing trends to ensure that you too can stay ahead of the pack.

    Currently, there are four times as many mobile phones in the world as opposed to PC users. Roughly 20% of houses in the US are mobile only without a landline.

    When you consider that we send 130 billion text messages each month, mobile marketing can be incredibly lucrative for small and large businesses if it is approached correctly. This is precisely why so many businesses have embraced text message marketing wholeheartedly as the most popular form of mobile marketing. Which is why text messaging is now becoming more mainstream than ever before.

    To best grasp the concept, text messaging should be compared to e-mail marketing and can be used in the same way that you would create an e-mail campaign. Of course, instead of encouraging your customers to give you their e-mail address for a newsletter or a coupon, you’ll be asking for a mobile phone number to send the same type of condensed updates to a mobile phone.

    Yet mobile marketing provides an even greater benefit. You don’t have to go to the trouble of creating a fancy e-mail campaign with images and video because you’ll only be using 160 characters of a text message. Even if a customer doesn’t make a sale the first time, 97% of your customers will still read your text message because it’s so short. You can’t beat those odds!

    Businesses have been using text messages to reach out to customers for several years. A Comscore study has confirmed that 25% of all mobile phone users have signed up for anywhere from 1 to 10 text messaging programs on a monthly basis. This means that customers are ready and willing, and you can reach them with your marketing message at any time away from home.

    And the text marketing trend continues. People of all ages are using texts for communication, meaning that businesses can use text message marketing for all generations. More and more customers are searching for mobile coupons as our economy recovers from the recession and programs like Groupon rise in popularity. As a result, a number of retail stores, grocers, and restaurants have launched mobile coupon marketing programs to reach out to more customers.

    Last but not least, the result that can’t be beat in text marketing is the impressive ROI. A text message will normally get seven times the response rate as an e-mail, meaning that the same message sent out to the same group of customers via text versus e-mail will be much more successful to generate even more sales and revenue.

    Guest Author:  Bethany Ramos is an expert in Internet marketing and social media marketing, and she also co-owns her own e-commerce website, The Coffee Bump.

     

  • How to Make Quick Gains from Location Based Mobile Marketing

    Posted Jun 28th, 2011 By in Mobile With | No Comments

     

     

    Under the broad umbrella of mobile marketing is location based marketing. Savvy smartphone users everywhere can pull up local search results on their phones at any time. These same smartphone users rely upon location based apps and social networks to share, interact, meet, and even recommend certain places to their online friends.

    Some top location based networks for mobile users include:

    • Foursquare
    • Gowalla
    • Loopt
    • Yelp

    As a business owner, the first step in the process to maximize this mobile marketing platform is to understand how each location based social network works. Most users will rely on the above apps on their smartphones to check in to certain locations to alert their friends of their whereabouts. The same feature can also be used with Facebook Places.

    In order to get acclimated, download all of the above apps to your smartphone so that you can understand how each is best used.

    The next step in the process is to set clear goals for what you hope to accomplish with the use of location mobile marketing for your business. Perhaps you want to increase local traffic to your retail store, raise awareness about a new shop that has opened up, or even bring back repeat customers to support your business. (more…)

  • 3 Mobile Marketing Musts for the Small Business Owner

    Posted Jun 21st, 2011 By in Mobile With | 1 Comment

    Sure, you can try your hand at mobile marketing as a small business owner, but what’s going to guarantee that you’ll be a success? How do you know that you’re not going to waste thousands of dollars of your advertising budget trying to reach your customers through text or smartphone apps?

    Fortunately, the answer is simple. As a small business owner, you can develop a clear mobile marketing strategy that will ensure that you avoid many common mistakes that competitors in your industry have likely made by now. When mobile marketing is approached correctly, you can reach your customers even more effectively, quickly update them about product news and specials, and boost your sales as a result.

    1. What phones are your customers using? This may be a no-brainer, but you need to find out what type of phones that your customer base uses on a regular basis. If your customers don’t have smartphones, then there’s no use in creating a smartphone app. On the flipside, if your customer base uses smartphones exclusively, then your best bet would be to create a smartphone app to market to your customers or to have a presence on a smartphone social media location-based app, like Yelp or Foursquare.

    Think about the fact that 33% of people in the US are using smartphones, and that number is only expected to increase. It’s likely that your customers are already using a smartphone, but it’s important to find out before planning your marketing strategy. (more…)

  • 4 Must Read Tips Before Launching Your First Text Message Marketing Campaign

    Posted Jun 10th, 2011 By in Mobile With | No Comments

    Text message marketing campaigns can be fantastically effective for several reasons:

    • Quick and easy to prepare and send
    • One of the lowest cost forms of direct marketing
    • Response rates can be measured
    • They have unbeatable delivery and open (i.e., read by recipients) rates

    However, the very benefits offered by text message marketing also mean they have to be used with care.  Below are some highly effective tips to consider before you send your first text message marketing campaign.

    Get a clear opt-in

    Most people consider their mobile phone to be an extension of their personal space. This makes a text message very intrusive. Make sure your sign-up process is clear and unambiguous. Tell people that they will receive marketing texts from your business, what they’ll be about and roughly how frequently.

    Avoid subscriber fatigue

    Because they’re so potentially intrusive, most customers have a lower patience threshold when it comes to receiving marketing text messages. Use them sparingly, and only when you have something genuinely valuable for the customer. Treat each campaign as if it’s your last, and your business survival depends on it.

    Track response rates

    This means you can adjust campaigns to suit what your customers actually want. It involves having customers treat a text message as a coupon, e.g., to benefit from a 2 for 1 deal they have to display the text in-store. You can either just record the total number of vouchers redeemed, or you can identify every individual coupon redeemed using a merge field. The merge field would be a unique ID that you assign to each individual mobile phone number. This would be automatically displayed in the body of every single text message. A bit more work, but a great way to add segmentation to your marketing list.

    Record unsubscribes

    Every text message must give customers the option to opt out, quickly and easily. If you don’t have your text message and customer database systems automatically joined up, you’ll have to record unsubscribes manually. One low cost option is to set up a mobile phone number to receive just unsubscribe messages. Or, your text delivery service may be able to help set you up with an RSS (Really Simple Syndication) feed to a web page or email address of your choice. Either way, you must remember to manually update your customer records.

    Have you launched your first text message campaign?  What other text messaging tips can you share with readers?

    Guest Author: After many years of business experience, George Drever has learned the hard way what does and doesn’t work when building a profitable marketing list and creating compelling email and text message campaigns.  He strongly believes an opted-in customer database is the most under-used asset in business.  His consultancy website helps small businesses avoid the same steep learning curve he encountered in getting the most out of direct marketing.

     

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